Available Services

Personal Assistance:
This service offers direct assistance with activities of daily living (e.g., bathing, dressing, personal hygiene, feeding/assistance with eating, meal preparation excluding cost of food, toileting, incontinence care, assistance with transfers and mobility), household chores essential to the health and safety of the person (e.g., washing dishes; personal laundry; general housecleaning in areas of the residence used by the individual supported); budget management, supervising and accompanying the person to medical appointments if needed, and on personal errands such as grocery shopping, paying bills; and trips to the post office. It also may include medication administration (if needed) as permitted under Tennessee's Nurse Practice Act. Personal Assistance shall be provided in accordance with therapeutic goals and objectives as specified in the plan of care. This service is most often delivered in the supported persons place of residence; however, it may be provided outside the persons home in community-based settings where the Personal Assistance provider accompanies the person to perform tasks and functions.

Community-Based Day Services:
Day services are individualized services and supports that enable a person to acquire, retain, or improve skills in the area of self-care, sensory/motor development, socialization, daily living skills, communication, community living, employment, and social skills. Support staff work to achieve therapeutic objectives and action steps that are outlined in the Individual Support Plan (ISP)/plan of care during the person-centered planning process. Day Services are only provided on weekdays during the day between the hours of 7:30 a.m. and 6:00 p.m. as specified in the ISP/plan of care. Day Services can be received in addition to Personal Assistance services. Community-based Day Services are designed to enable the person to become more independent, integrated, and productive in the community as well as assist the person to build relationships and natural supports. Community-based Day Services are designed such that the person spends the majority of his/her time, while participating in this service, actively engaged in activities in the community, leisure activities and community/public events, utilize community resources.

In-Home Day Services:
In-home Day Services are designed to accomplish the same goals as Community-Based Day services but they are provided in the person's residence if there is a health, behavioral, or other medical reason or if the person has chosen retirement or is unable to participate in services outside the home.

Supported Living:
Supported Living is a residential service that includes individualized services and supports that enable a participant to acquire, retain, or improve skills necessary to reside in a home that is under the control and responsibility of the residents. It includes direct assistance as needed with activities of daily living (e.g., bathing, dressing, personal hygiene, eating, meal preparation (excluding cost of food), household chores essential to the health and safety of the participant, budget management, attending appointments, and interpersonal and social skills building to enable the participant to live in a home in the community. It also may include medication administration (if needed) as permitted under Tennessee's Nurse Practice Act. With this service, we provide an appropriate level of services and supports 24 hours per day (unless otherwise indicated in the plan of care/ISP) during the hours the waiver participant is not receiving Day Services or is not at school or work.

Residential Habilitation Services:
Residential Habilitation is a type of residential service much like Supported Living services. There are individualized services and supports that enable the participant to acquire, retain, or improve skills necessary to reside in a community-based setting including direct assistance with activities of daily living (e.g., bathing, dressing, personal hygiene, eating, meal preparation, household chores) essential to the health and safety of the participant, budget management, attending appointments, and interpersonal and social skills building to enable the participant to live in a home in the community. It also may include medication administration (if needed) as permitted under Tennessee's Nurse Practice Act. With this service, we provide an appropriate level of services and supports 24 hours per day (unless otherwise indicated in the plan of care/ISP).

Respite Services:
Respite services are provided to a person when unpaid caregivers are absent or incapacitated due to death, hospitalization, illness, or injury, or when unpaid caregivers such as family need relief from routine caregiving responsibilities. Respite can be provided in the person's place of residence, or in one of our cottage residents or other home that we operate. With Respite Services we may also accompany the person on short outings for exercise, recreation, shopping or other purposes while providing respite care.

Semi-Independent Living Services:
Semi-Independent Living Services (SILS) include training and assistance in managing money, preparing meals, shopping, personal appearance and hygiene, interpersonal and social skills building, and other activities needed to maintain and improve the capacity of an individual with an intellectual disability to live in the community. It also includes oversight and assistance in managing self-administered medication and/or medication administration as permitted under Tennessee's Nurse Practice Act. This service is appropriate for people who need intermittent or limited support to remain in their own home and do not require staff that lives on-site. However, access to emergency supports as needed from the provider on a 24/7 basis is an essential component of this residential service and is what differentiates it from Personal Assistance services. The person supported may choose to live with one or two other persons supported and share expenses or to live alone as long as sufficient financial resources are available to do so.

Transportation Services:
Transportation services are provided in coordination with Personal Assistance Services, Community-Based Day Services, Supported Living, Respite Services, and Semi-Independent Living Services. These services allow us to transport the supported individual only (no family or additional individuals not supported by the agency) and are designed for transportation in the immediate area or community. These services are available for longer distances or special occasions but cannot be provided outside of the state of Tennessee.